Introduction

At MakerMan Jeans Manufacturing, customer satisfaction is our top priority. We strive to provide high-quality products and excellent customer service. Please read our return and refund policy carefully before making a purchase.

Replacement Policy

1. Eligibility for Replacement

• We do not accept returns. However, we offer a replacement for defective or incorrect products.
• To be eligible for a replacement, your item must be unused, in the same condition that you received it, and with all original tags attached.

2. Requesting a Replacement

• If you receive a defective or incorrect product, you must notify us within 7 days of delivery.
• To initiate a replacement, please contact our customer support team at info@makerman.in with your order details and a description of the issue.
• You may also be asked to provide photographic evidence of the defect or incorrect item.

3. Processing the Replacement

• Once your replacement request is approved, we will provide instructions on how to return the defective or incorrect item to us.
• After receiving and inspecting the returned item, we will send you a replacement product.
• If the product is out of stock, we will notify you and provide an estimated delivery time or offer an alternative product.

4. Shipping Costs

• We will cover the shipping costs for returning the defective or incorrect product and for sending the replacement item to you.

Refund Policy

1. No Refunds

• We do not offer refunds for any products. Our policy is limited to replacements only for eligible items.

Important Notes

• Time Frame: All replacement requests must be made within 7 days of receiving the product. Requests made after this period will not be accepted.
• Condition: The product must be in its original condition with all tags attached. Items that have been used, altered, or damaged will not be eligible for replacement.
• Proof of Purchase: Please retain your proof of purchase, such as the order confirmation email or receipt, as it will be required to process your replacement request.

Contact Us

If you have any questions or need further assistance regarding our return and refund policy, please contact us at:

• Email: info@makerman.in
• Phone: +91-982-095-8204

Thank you for shopping with MakerMan Jeans Manufacturing. We appreciate your understanding and cooperation.